TIPS & FAQs

Frequent Asked Questions

Why am i not able to start my car?
There can be a few different reasons for that, ranging from a faulty fuel pump to the starter motor, faulty alternator, or a dead car battery. Our technicians will explain everything after analyzing the situation.
What kind of breakdown services do you provide?
We offer our customers on-site services for car battery replacement, tyre repair and towing.
How can I contact you?
You can call us at our 24HR hotline, +65 8618 9000.
Where do I have to go to get help?
You do not need to come to us, we offer on-site service for car battery replacement, tyre repair, and car towing. After giving us a call, we’ll come to your location.
What information do you need from me?
When you make the call, you’ll need to tell us your car make and model, your location, and the vehicle registration number and parking area (Example: multi-storey deck level or open space carpark with the parking lot number. )
How soon can you get to my location?
We have recovery vehicles located all over Singapore and we will reach you in 30mins or less.
What are your operating hours?
All our services are available 24/7 daily
What car battery brand do you carry?
Quality brands namely, Amaron, Globatt, Drive and Hoppecke.
Does a car battery replacement reset vehicle electronic settings?
No, we value our clients’ convenience and always make sure that we use a car battery saver to keep the settings such as radio settings etc in your car, just as they were with the old car battery.
Do you offer a warranty for your car batteries?
Yes, all our car batteries come with a warranty. The warranty for a petrol vehicle is valid for a 12-month period while a diesel vehicle is valid for 6 months from the date of installation.
How long does it take to replace a car battery?
It takes between 10 to 30 minutes to replace a car battery once after we have arrived.
What the payment modes?
You can pay us by cash or NETS.
 
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